Refund Policy

1. Introduction

At Rerendering, we are committed to delivering high-quality YouTube marketing and video production services. We want you to be completely satisfied with our work. Please read our refund policy carefully before making a purchase.

2. Service-Based Refunds

Since our services involve dedicated time, effort, and creative resources from our team, refund eligibility depends on the stage of service delivery:

Before Work Begins: If you request a refund before we have commenced any work on your project, you are eligible for a full refund minus any payment processing fees.

Work in Progress: If work has already begun, refunds will be calculated on a pro-rata basis, deducting the value of work completed and resources utilized.

Completed Services: Once services have been fully delivered, refunds are generally not available as the work has been completed as agreed.

3. Subscription Services

For recurring subscription plans:

• You may cancel your subscription at any time (see our Cancellation Policy)

• Refunds for the current billing period are not provided upon cancellation

• No refunds will be issued for partial months of service

4. Refund Request Timeline

All refund requests must be submitted within 7 days of the original purchase or charge date. Requests made after this period may not be eligible for a refund.

5. How to Request a Refund

To request a refund, please contact us with:

• Your name and email address associated with the purchase

• Order or invoice number

• Reason for the refund request

• Any relevant supporting documentation

6. Refund Processing

Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase. Please note that your bank or card issuer may take additional time to reflect the refund in your account.

7. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully delivered and completed

• Custom or personalized work created specifically for your requirements (thumbnails, videos, etc.)

• Third-party costs incurred on your behalf (advertising spend, software licenses, stock footage, etc.)

• Services where deliverables have been accepted or approved by you

8. Disputes

If you are dissatisfied with our services, we encourage you to contact us first to resolve any issues. We are committed to working with you to find a fair solution before any formal dispute process.

9. Contact Us

If you have any questions about our Refund Policy or wish to request a refund, please contact us at:

Email: [email protected]

Website: rerendering.com